Return policy

As stated in our Terms and Conditions (Article 8), you cannot return perishable products – such as Stroopwafels – to us. This is part of the Consumer Rights Directive, issued by the European Commission.

You can return non-food items: in our case the Waffle Warmer and the Stroopwafel postcards. Request a refund within 14 calendar days of receiving your order. Do this by sending an e-mail with the details of your return shipment to [email protected].