FAQ's about Subscriptions
How can I subscribe to a Stroopwafel subsciption?
- Select your favorite Stroopwafel(s) from our subscription category on Stroopwafels.com.
- Choose your delivery preference and complete your billing and shipping details during checkout.
- Once your subscription is activated, you will receive a subscription confirmation as well as a confirmation of your first order.
How does a Stroopwafel subscription work?
Stroopwafel Subscriptions prevent you from ever running out of Stroopwafels.
You can choose to have your Stroopwafels delivered every month, every other month, or every three months.
Once you've entered your preferences we automatically ship your Stroopwafels.
Can I change or cancel my subscription?
You can manage your subscription(s) anytime via 'my subscriptions' under your accountoverview
Please note
The cancellation period is 30 days
What is my notice period if I want to change or cancel my subscription?
All subscriptions have a 30-day notice period. Before your subscription is renewed, you will receive a reminder.
Can I change my billing address or account information?
The billing and shipping address cannot be changed. If you would like to use a different billing and/or shipping address, you will need to create a new subscription.
Can I subscribe to multiple products at the same time?
Yes, you can subscribe to as many products as you like.
Which payment methods are available for subscribing to a Stroopwafel subscription?
The first payment is made using the payment method of your choice. Subsequent payments are then automatically processed via the payment method you selected for your first order. The payments available are displayed during the check-out process.
Can I change my billing address or account information?
No, to do so you will need to start a new subscription and cancel your current subscription via your account.
Can I pause my subscription?
Yes
Can I adjust my delivery frequency?
No, to do so you will need to start a new subscription and cancel your current subscription via your account.