Privacy and Cookie Statement
In this statement we explain which personal data we process through our website, why we do this, with whom we share data and which cookies we use.
1. Who is responsible for your data?
Daelmans Banket B.V. (hereinafter: “we”/“us”) is responsible for the processing of personal data via this website.
Daelmans Banket B.V.
Kerkstraat 48, 5253 AP Nieuwkuijk, The Netherlands
E-mail:
[email protected]
2. Which personal data do we process?
Depending on how you use our website, we may process the following data:
- Identification data: first and last name, address, email address, phone number (when placing an order).
- Order data: order number, products ordered, order status and communication.
- Payment data: payment details required to complete your order.
- Technical data: IP address, browser and device information.
- Website data: activity on our website collected via cookies (according to cookie preferences).
3. Why do we process this data?
We process personal data for the following purposes:
- Processing and completing payments.
- Delivering orders.
- Providing customer support.
- Sending newsletters and promotions (after consent).
- Improving our website and services.
- Complying with legal obligations.
4. Legal basis
We process personal data based on one of the following legal grounds:
- Performance of a contract.
- Legal obligation.
- Legitimate interest.
- Consent.
Consent can always be withdrawn via the cookie settings or via the unsubscribe link in emails.
5. Retention period
We do not retain personal data longer than necessary for the purposes for which it was collected, unless a legal obligation requires a longer retention period. The default retention period is 12 months.
6. Sharing with third parties
We only share personal data with third parties when this is necessary for the execution of our services or when we are legally required to do so.
6.1 Processors and partners
- SendCloud (NL) – order shipment.
- Spotler Mail+ (NL) – newsletters and email campaigns.
- HelpScout (US) – customer service.
If data is processed outside the European Economic Area, appropriate safeguards are implemented.
7. Your rights
You have the following rights regarding your personal data:
- Access
- Correction
- Deletion
- Restriction of processing
- Data portability
- Object to processing
- Withdraw consent
Requests can be submitted via [email protected]. You also have the right to submit a complaint to the relevant supervisory authority.
8. Security
We take appropriate technical and organizational measures to protect personal data against loss, misuse and unauthorized access.
9. Cookies
We use cookies and similar technologies to ensure the website functions properly, to analyze usage and – after consent – to display marketing content.
9.1 Functional cookies
These cookies are necessary for the operation of the website and cannot be disabled.
9.2 Analytical cookies
Analytical cookies help us understand how visitors use the website (for example via Google Analytics and Hotjar).
9.3 Marketing cookies
Marketing cookies are only placed after consent and are used for advertising and campaign measurement.
9.4 Cookie settings
Cookie preferences can be changed at any time via the cookie settings or through your browser.
10. Changes
We may update this statement. The most recent version is always available on this page.
Last updated: December 23, 2025