Privacy and Cookie Statement
In this statement we explain which personal data we process through our website, why we do this, with whom we share data and which cookies we use.
1. Who is responsible for your data?
Daelmans Banket B.V. (hereinafter: “we”/“us”) is responsible for the processing of personal data via this website.
Daelmans Banket B.V.
Kerkstraat 48, 5253 AP Nieuwkuijk, The Netherlands
E-mail:
[email protected]
2. Which personal data do we process?
Depending on how you use our website, we may process the following data:
- Identification data: name, address, email address, phone number (when placing an order or contacting us).
- Order data: order number, product(s), order status and communication.
- Payment data: payment information required to complete the payment.
- Technical data: IP address, browser and device data.
- Website data: usage data via cookies (according to cookie preferences).
3. Why do we process this data?
We process personal data for the following purposes:
- Processing and delivering orders.
- Providing customer service.
- Sending newsletters and promotions (after consent).
- Improving the website.
- Marketing and advertising (after consent).
- Complying with legal obligations.
4. Legal bases
We process personal data only on the basis of one of the following legal grounds:
- Performance of a contract.
- Legal obligation.
- Legitimate interest.
- Consent.
Consent can always be withdrawn via the cookie settings or via the unsubscribe link in emails.
5. Retention periods
We do not store personal data longer than necessary for the purposes for which they were collected, unless a legal retention obligation requires a longer period. This is set to 12 months by default.
6. Sharing with third parties
We only share personal data with third parties when this is necessary for the execution of our services or when we are legally required to do so.
6.1 Processors and partners
- SendCloud (NL) – shipping of orders.
- Spotler Mail+ (NL) – newsletters and email campaigns.
- HelpScout (US) – customer service.
If data is processed outside the European Economic Area, we implement appropriate safeguards.
7. Your rights
You have the following rights under the GDPR:
- Access
- Rectification
- Erasure
- Restriction of processing
- Data portability
- Object
- Withdraw consent
Requests can be submitted via [email protected]. You also have the right to submit a complaint to the national supervisory authority.
8. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.
9. Cookies
We use cookies and similar technologies to allow the website to function, to analyse its use and – after consent – to display marketing content.
9.1 Functional cookies
These cookies are necessary for the functioning of the website and cannot be disabled.
9.2 Analytical cookies
Analytical cookies help us understand how visitors use the website (for example via Google Analytics and Hotjar).
9.3 Marketing cookies
Marketing cookies are only placed after consent and are used for advertising and campaign measurements.
9.4 Cookie settings
Cookie preferences can be adjusted at any time via the cookie settings or via the browser.
10. Changes
We may change this statement. The most recent version is always available on this page.
Last updated: 23 December 2025