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Frequently asked questions

Daelmans Stroopwafels

Our Stroopwafels have the best Bourbon Vanilla, Cinnamon and Syrup (Stroop), combining these flavours together bring alight your taste buds, great when eating cold and flavor enhanced when warmed up.

Daelmans Stroopwafels are made up of freshly baked dough, sandwiched together with a delicious gooey caramel syrup filling (Stroop). Each Stroopwafel is loaded with caramel that gets all mixed up and chewy once you bite into it.

Our Stroopwafels are so good, because they are made with only the best ingredients. The crispy waffles filled with a delicious caramel syrup filling, makes the Stroopwafel so crispy and smooth at the same time. Everywhere we go, people just love the Daelmans Stroopwafels as we do, from the very first bite.

The manufacturing of the Stroopwafels takes place at the production location located in Oss, Netherlands. The head office of Daelmans Stroopwafels is based in Nieuwkuijk.

Our Stroopwafels are made by our bakers. Our bakers always succeed in making our authentic Stroopwafel so crispy and smooth at the same time. A big compliment to them.

Ingredients & Nutrition

No, Daelmans Stroopwafels do not contain any (traces of) peanuts, nuts and sesame. Daelmans Stroopwafels are made in a facility where no peanuts, nuts or sesame are processed.

Daelmans Stroopwafels are not lactose-free or dairy-free. With the exception of the Gluten Free Stroopwafels, these are both lactose-free and dairy-free. 

Daelmans Stroopwafels do not contain egg. Daelmans Stroopwafels are produced in a facility where no egg is present. However, this does not apply to the Best Bakeries gluten-free Stroopwafels, they are produced in a different facility and do contain egg.

No. Sometimes it confuses people that there is “Bourbon Vanilla” in our Stroopwafels. Bourbon Vanilla however does not refer to the bourbon drink, but to the island of Bourbon (nowadays Madagascar) where the vanilla comes from.

Daelmans stroopwafels are Halal suitable: they do not contain any additives with an animal origin. Daelmans stroopwafels (with the exception of gluten-free stroopwafels) are Kosher Dairy certified via Triangle K.

The mono and diglycerides of fatty acids (or E471) used in Daelmans Stroopwafels are from plant origin. Therefore the Daelmans Stroopwafels are suitable for vegetarians.

All Daelmans Stroopwafels are suitable for vegetarians, they are not suitable for vegans

No, Stroopwafels are not bad for you. The great thing about Stroopwafels, is that they are individual portions. Nothing is bad for you if eaten in moderation, along with our bigger packs, we also pack individually or as a duo pack, enabling portion control.

 

The Original Daelmans Stroopwafels are not gluten free. Our Stroopwafels are typically made with the ingredients ‘wheat and dairy’. The ingredient wheat contains gluten. But we do have delicious gluten free Stroopwafels. You can find them on our webshop.

Our Stroopwafels only contain 150 calories: it’s the perfect small indulgence to satisfy your sweet tooth, and you don’t feel like you’re stuffed. Our Stroopwafels are individually wrapped, so there is a less chance of going overboard..

No, Daelmans Stroopwafels are not vegan. All Our Stroopwafels are made with butter which contains milk. The Daelmans organic honey Stroopwafels contain organic honey. Therefore Daelmans Stroopwafels are unsuitable for vegans.

Storage

The shelf life of Daelmans  Stroopwafels is approximately 5 – 9 months unless otherwise indicated. If the Stroopwafels have an expiry date less than 4 months, we will indicate the expiry date in the product information.

Are you placing a larger order and would you like to know the exact expiry date? Then please contact us.

The Daelmans Stroopwafels are best stored in a dry, dark place in a closed pack or box. Never store the Stroopwafels in a warm place. Stroopwafels are sensitive for temperature differences and syrup may leek out when storage temperature is to high.

Yes, you can freeze Stroopwafels. The shelf life of our Stroopwafels is max. 9 months. With storing them in the freezer you can extend their shelf life for a few months. Pop them in the microwave for a minute before enjoying them.

Yes, you can freeze Stroopwafels. Our Stroopwafels should be stored in a cool and dry place, preferably in the refrigerator. But you can also store them in the freezer to extend their shelf life for a few months.

Yes, Stroopwafels can go bad. It’s recommended for consumption for 9 months as indicated in the Best Before date on pack. Store the Stroopwafels in a cool and dry place. You can also store them in the freezer to extend their shelf life for a few months.

The shelf life of our Stroopwafels is 5 – 9 months if you store them in a cool and dry place, preferably in the refrigerator. You can also store them in the freezer to extend their shelf life for a few months.

Would you like to place a larger order and would like to know the exact expiration date, then please contact us.

Registration

No, it’s not necessary to register. However, by registering you do get access to your order history.

Go to my account at the top of the screen. Click ‘Lost your password?’. Enter your username or email address and you will receive a link to create a new password via email.

Ordering

Yes, you can! In order to place a repeat order, you’ll have to log in to your account. Go to My orders and click below actions on the View button. You’ll be taken to the order screen. Below the total amount of your order, you’ll see a order again button. If you click this, all the items from your order will be placed in the shopping cart for re-ordering.

Yes, we offer tiered pricing for some of our products. If you have a business and would like to order Stroopwafels for your business, then please apply for a wholesale account.

We can’t apply a discount afterwards. Very unfortunate of course, but it’s unrealistic to adjust all orders afterwards.

Ordering & Coronavirus COVID-19

Yes, we still have enough capacity to handle all orders. It may well be that our delivery services are getting busier as more and more people are ordering online.

Our bakery bakes fresh Stroopwafels every day, taking into account RIVM regulations.

Yes, your shipment may unfortunately be delayed in the current situation. Because it is getting busier with our delivery services, your parcel may be on the road longer than you are used to.

Yes, DHL will continue to deliver at the Service Points. However, it is possible that you will receive a notification for collection later than usual. DHL will spread the delivery of parcels over the day. If your delivery is delayed, we will notify you immediately.

If staffed Service Points close their stores, DHL will deviate to the nearest available Service Point for new orders.

If you still have a parcel at a closed Service Point, DHL will return it to us. So always keep an eye on your track & trace code.

How’s the delivery going now?

We follow the RIVM guidelines and, together with our delivery partners, take hygiene measures to prevent further spread of the virus. The deliverers know what they have to do to stay healthy and work as hygienically as possible. The deliverers keep a distance of 1.5 metres and avoid physical contact.

No, your parcel may not be left unattended.

We realise that it is important to receive your order just then. The deliverers will keep their distance during delivery or place orders at your front door to avoid physical contact.

The chance of infection via mail or parcel is very small, but we do of course advise you to wash your hands regularly.

UPS  continues to deliver worldwide, where permitted. Also Freight traffic continues in many countries. So it is still possible to deliver abroad, although parcels are sometimes a bit longer on the road. In some countries the borders are completely closed.

European destinations remain accessible for the time being.

However, measures taken by network partners here and there may lead to delays or closure of postal code areas. In such cases, parcels are stored with the carrier until the area is accessible again.

Wholesale account

If you want to place a business order, you can request a wholesale account. After approval, you will receive the login details that give you access to the B2B section of our shop.

If you have a valid VAT number, you can enter it in the VAT field during checkout. Our system will check if the VAT number is valid, if the country to which your order is shipped is a EU country and if the address is correct. If it passes the check, the VAT on your order is reversed to you. There will be no VAT calculated on the invoice and you are responsible to declare this shipment on your VAT Return.

Shipping

We ship all of our Stroopwafels as fresh as possible. All orders that are placed before noon (CET) will be shipped on the same day. Orders that are to be shipped within the Netherlands will be shipped with DHL.

We ship all of our international orders within Europe with DHL or UPS and all orders outside Europe are shipped with UPS and UPS. The average transit time is 2-4 business days, depending on your location.

Due to the Covid-19 virus, you might experience a delay in delivery of your package.

Orders that are shipped to countries outside the EU may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

We are located in the Netherlands and have to add 9% VAT to food items and 21% to non-food items (customised tins are non-food). All of our prices shown include VAT.

If you live in Norway, Switzerland or outside Europe, then this VAT rate is 0%. 

No, we currently do not ship to PO Boxes, as UPS nor FedEx do not offer this service.

Return policy

Yes this is possible, please read our return policy.

Sustainability

Daelmans has a policy in using only non-GMO ingredients, sustainable palm oil and cocoa.

  • Our palm oil is RSPO certified
  • The cacao uses is Rainforest Alliance/ UTZ certified
  • Policy for Daelmans Stroopwafels is not to use preservatives, artificial flavors or colors.

How to eat a Stroopwafel

Yes, you can microwave Stroopwafels. Put the Stroopwafel in the microwave for about 10 seconds. It’ll make the Stroopwafel really creamy and soft.

A Daelmans Stroopwafel is a delicious treat. But have you ever tried to warm up the Stroopwafel on top over a steaming hot cup of coffee or tea? This old Dutch tradition makes the butter syrup filling between the waffles melt a little.

Daelmans Stroopwafels are made with only the best ingredients. We don’t have a recipe on how to make our Stroopwafel. But we do have several other delicious recipes with Stroopwafel in it. Have a look at our stories for some recipes.

How to eat a Stroopwafel may differ. Our favorite way to thoroughly enjoy your Stroopwafel is to warm it up over a steaming hot cup of coffee or tea. It is an old Dutch ritual called ‘Wake the wafel’. It only takes three steps:

1. Rest a Stroopwafel on top of your hot cup of coffee or tea
2. Wait for about two minutes to allow the caramel to get all soft and melty
3. Your wafel is now awake. Go on then, bite into the gooey goodness!

General Information

United Airlines have been supplying passengers with our yummy Stroopwafels since 2019.

Most likely you can pick up our delicious Stroopwafels in the biscuit/cookie or bakery section in store.

Stroopwafel is pronounced as: strowpːvoːfl. Stroopwafel literally means syrup waffle. The Stroopwafel owes his name to the ingredients it is made of.

Stroopwafels are Dutch (language). They are a typical Dutch authentic product. Therefore ‘Stroopwafel’ is a Dutch name.

History of the Stroopwafel

Yes, Stroopwafels are Dutch. They are a typical Dutch authentic product. The first Stroopwafels were made in Gouda during the late 18th century. Today, Stroopwafels are sold and eaten all over the world.

A Stroopwafel is a typical Dutch authentic product. The Stroopwafel was invented by a baker in the Netherlands, somewhere between the 1700s and mid 1800s. The Dutch Stroopwafel was conceived in Gouda.

It is not really clear who invented the Stroopwafel. The first Stroopwafel manufactory was built in Gouda in 1837. Bakery Kamphuisen say they have been making Stroopwafels since 1810. Therefore they are seen as the inventors of the Stroopwafel.

  • Worldwide shipping

    Worldwide shipping

    Daelmans Stroopwafels go all over the world.

  • Official Daelmans webshop

    Official Daelmans webshop

    Biggest assortment of The Authentic Dutch Stroopwafels.

  • Order before noon

    Order before noon

    Order before noon and your order will be shipped the same day.

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